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Delivery Information & Returns

www.yaziciyedekparca.com maintains the safety of our customers shopping on the internet site and controls payment / billing information from the moment you place your order through our e-commerce site. So, in order for your order to arrive at the supply and delivery stage, it is first necessary to send you an email confirming the approval and approval of your order's payment / billing information.

 

The shopping you make at www.yaziciyedekparca.com, according to its physical structure, within 1 to 3 business days following the confirmation e-mail ini, you will be informed to all cities outside Istanbul by the cargo company delivery time may vary depending on the product / service structure purchased, or physical delivery may be required.

 

Weekend Orders

Orders delivered before 17.00 on a Friday start to be delivered on Saturday. Any orders you give after 17.00 on Friday may not arrive before Tuesday because your order will be processed next Monday. Delivery is not available on Sundays.

 

Stock Issues

There is no inventory problem in software products. However, due to the updating of the product, the service may be temporarily suspended.

 

Address info

In order for your order to arrive as quickly as possible, please write down your address details as clearly as possible. You can even write in your address information if you have one. (Example: third street after entering the post office etc.)

 

Pay at the door

You can pay cash on delivery at www.yaziciyedekparca.com. The cargo staff can deliver the package with payment at the door. Applies to physical products. The door-to-door payment system is not implemented for software and web-based products services.

 

Incorrect / Missing Orders

Open the package you received with the cargo officer and check your order. If you see any mistake or omission, contact us immediately.

 

Shipping Fees

200 TL and above All orders are free shipping.

 

Return Policy

Some of the products of Yaziciyedekparca.com are among the software products. For this reason it is not possible to activate the activation number in the product.

 

How many return days?

You may return by returning seven days from the date of delivery, without destroying the products you have purchased in general, without opening the package, using the activation number, and without disturbing the resaleability of the product.

 

What are the return conditions?

Below you will find the items that should be complete in the products you send to return. If any of them is missing, the product is not accepted.

- Your product bill,

- Return form,

- The items to be returned within 7 days must be delivered complete and undamaged together with the box, package and activation code.

 

However, different return conditions may be applicable depending on the nature of some products and services. The following return conditions apply to products that differ according to the general return procedure before the product is purchased.

 

If the products arriving to our technical service are delivered in accordance with the return conditions, the product amounts will be processed and the day the product arrives. The reflection period of your iadenin account is at the initiative of your bank. Credit card refunds are paid within 45 days at the latest and remittances are reflected within 1 week at the latest.

How do I return it?

Before we send you the product, you must fill out the return form and return it to us. Please send your product to us after filling in the return form that came with the package once your technical department has forwarded the confirmation of the return related to the return. You will be notified by phone or e-mail confirmation information. In case the products arrive in accordance with the return conditions, the product amounts will be processed on the day the product arrives.

Below you can see the return conditions for product types with different specifications according to general return conditions.

In addition to the General Return Policy, the following conditions must be observed in order for the product to be returned within 7 days:

- The product protection bar code has not been removed and the activation number is not active.

- The original box of the product, the packaging must be complete and undamaged Online Shopping

 

Important Security Features:

Contrary to popular belief, credit card information of users is often played in physical media, not shopping on the internet. For this reason, be careful when using your credit card in daily life, do not give your credit card number, expiration date and CVC (Security Number) number. E-commerce sites that take countermeasures against fraudsters trying to shop with credit card information stolen in physical environments such as restaurants, stores, etc. are in contact with the real owner of the credit card and they cooperate in cases where they catch these frauds. Carefully check the end of the month's statement information and contact the companies for purchases that do not mean anything to you.

 

Choose companies you know when shopping online. On this page you can get detailed information about all the topics that you think about. Be sure to include the phone's address and phone number on the Internet site. If you are going to shop at a company you do not know, make a note of all the phone / address information of the store where you bought the product without making your purchase. Confirm by phone before shopping if you do not trust.

 

Your Rights at www.yaziciyedekparca.com

www.yaziciyedekparca.com keeps consumer rights as a top priority. In this sense, all kinds of product and service problems you experience during shopping at www.yaziciyedekparca.com are meticulously evaluated and resolved in the shortest time possible.